Support
Support
Questions about Seatmate, or something not working? Email us and a person will reply — usually within two business days.
Email us
support@brandastock.shop
Business hours: Sunday–Thursday, 09:00–18:00 Israel time (GMT+2/+3)
Phone: +972 52-702-2463
Common questions
Before you write to us
Which devices does Seatmate run on?
Seatmate is being built for iPhone and Android phones, held in portrait. We will list the supported iOS and Android versions on this page when the app is published.
Do I need an internet connection?
No. Every game runs offline, on the device.
Do I need to create an account?
No. You type two names when a game starts, and that is all Seatmate asks for.
Does Seatmate collect personal data?
No. See our Privacy Policy.
How do I report a bug?
Email support@brandastock.shop with your device model and what happened. If you can tell us which game and which screen, we can usually reproduce it the same day.